Whether you're launching a new store or improving an existing one, our Shopify support packages are designed to give you a competitive edge.

Basic Support Plan
  • Key Features
  • Uptime & Security > Continuous monitoring with AI detection
  • Technical Health > Reliable support for daily operations
  • Performance Insights > AI monthly performance analysis
  • Brand Mentions > Keeping an eye on your reputation

What You Get

Each package is built on pillars that cover all key aspects of a successful e-shop.

  • We ensure certainty and reliability. You get standard technical support during business hours and continuous AI-assisted monitoring of key functions like site availability, order process functionality, and payment gateways.

  • You gain access to expertise. The package includes 2 hours per month that you can use to resolve common questions, make minor technical or graphical adjustments, or for expert consultations regarding your e-shop's management.

  • We provide you with a performance overview. Each month, we prepare a basic report of key metrics (traffic, revenue, conversions) so you have a clear picture of how your store is performing.

  • You will have an overview of your reputation. The package includes basic monitoring of brand and e-shop mentions on social media, so you know how the online world perceives you.

  • We use smart tools for better insights. Within our reporting, we apply artificial intelligence to identify basic trends and anomalies, giving you an initial insight into the data without needing in-depth analysis.

  • For new e-shops and smaller businesses that need the certainty that their online store is in good hands, runs smoothly, and has an expert available to handle common situations.

Our Support Packages: A Comparison

Scroll left to right  Basic Standard Premium
Best for
New & Smaller Stores
Growing Businesses
Market Leaders
Price (monthly)
€200
€400
€800
Technical Support
Standard
Priority
24/7 Priority
SEO Optimization
Monitoring
Active (On-Page)
Intensive (CRO & PPC)
Video Content Creation
Not Included
Basic Creation
Intensive Creation
Automation (Workflow)
Not Included
Basic
Advanced
AI Tools
Reports
SEO & Reports
PPC, Content & AR
Key Advantage
Stability & Security
Efficiency & Growth
Dominance & Innovation
Future Ready

How to Get Started?

  • Add to cart

    And complete the order.
  • We will contact you

    After the order, we will get in touch.